Questions about your payment?

If you have a query regarding your payment, which isn't related to the actual product itself, we advise you to go direct to the source to ask your question.

If you purchased through SWREG...

SWREG is our main payments provider. If you purchased through SWREG, you can locate your order by visiting www.cardquery.com and entering the information requested.

If you have a query regarding your payment, you can contact SWREG directly at cs.swreg.org

If you purchased via PayPal...

For PayPal purchases, please visit www.paypal.com and login to view your history and locate the order you placed. You should be able to view other details such as the fund source, the currency exchange rate (if applicable) and your transaction ID.

If you still have questions...

Please contact us directly to help resolve your issue.