Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used.
The Information We Collect
This notice applies to all information collected or submitted on the various
websites owned by the WCCL Network. On some pages, you can order products, make
requests, and register to receive materials. The types of personal information
collected at these pages are:
Products you wish to order
Your mailing address and/or telephone number is never taken directly, nor are
your credit card details. These items are handled by the relevant payments
processor, such as SWREG or PayPal. We may maintain a copy of this information
for our own records.
On some pages, you can submit information about other people. For example, if
you order a gift online and want it sent directly to the recipient, you will
need to submit the recipient's address. In this circumstance, the types of
personal information collected are:
Name of recipient
E-mail address of recipient
The Way We Use Information
We use the information you provide about yourself when placing an order to
complete that order. If you opt-in to our newsletter, we will also use
your name and e-mail address when sending newsletters to you.
We may also use your name, e-mail address, mailing address and/or telephone
number to send you further updates or marketing material, either from ourselves
or carefully selected partners. You will always be able to opt-out of this,
should you wish to do so.
If you purchased through an affiliate link, we will also share your name, e-mail
address and purchase details with that affiliate. We do not share any other
information with outside parties except to the extent necessary to complete
We use the information you provide about someone else when placing an order only
to ship the product and to confirm delivery. We do not share this information
with outside parties except to the extent necessary to complete that order.
We use names and return email addresses in order to respond to support tickets
and support email. We may also follow-up with potential customers using these
details. Such details are only used for such purposes and are not shared with
You can register with our website if you would like to receive our various
newsletters, as well as updates on new products and services. Information you
submit on our website will not be used for this purpose unless you fill out the
registration form and confirm your address by verified double opt-in.
Newsletters are typically sent out twice a week.
We use non-identifying and aggregate information to better design our website
and to share with advertisers. For example, we may tell an advertiser that X
number of individuals visited a certain area on our website, or that Y number
of men and Z number of women filled out our registration form, but we would not
disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided
to us online in ways unrelated to the ones described above without also
providing you an opportunity to opt-out or otherwise prohibit such unrelated
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that
reason, we never collect or maintain information at our website from those we
actually know are under 13, and no part of our website is structured to attract
anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect
online and maintain by writing to us and making an official request. We use
this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by
sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to
verify your identity before granting access or making corrections.
If you wish to unsubscribe from a newsletter you are receiving, or a mailing
list you have joined, you can do so by clicking the unsubscribe link at the
bottom of the message.
How To Unsubscribe from Newsletters
If you are receiving a newsletter from us, you can unsubscribe by clicking on
the link at the bottom of every single message we send out.
If you wish to stop receiving peer-initiated and other messages from us,
you can add yourself to our global unsubscribe list at
http://www.myhelphub.com/start/global.aspx. Please note that adding
yourself to this list is irreversible.
How To Contact Us
contact us online at http://www.myhelphub.com/start/contact.aspx
You can also mail us at: WCCL Network, RCM #28011, 14525 SW Millikan Way,
Beaverton, Oregon, 97005-2343, United States.
For instructions on contacting our support team by telephone, please dial
The unauthorized reproduction or distribution of our copyrighted work is
illegal. Criminal copyright infringement, including infringement without
monetary gain, is investigated by the FBI and is punishable by up to 5 years in
federal prison and a fine of $250,000.